| 1. | The hirer must obey all traffic laws and ride in a safe and responsible manner.*1 |
| 2. | While care is taken to maintain the hire fleet,the hirer is responsible for checking that the brakes are in good working order before riding. |
| 3. | Photo identification must be presented for all bookings. |
| 4. | In the event of an accident during hire |
＜Injury to the hire＞
We do not accept any responsibility for injuries sustained, except where mechanical faults were present *2.This includes incidents or injuries sustained on the parking grounds and pathways.
＜Third party liability＞
Third party injury and/or damage will be covered to the limit of 100,000,000YEN by the bicycle by insurance policy provided by tokyobike.Liability in excess of this amount will be the hirer’s responsibility.*3
＜What to do in the event of an accident＞
The hirer must cease riding and give priority to requesting an ambulance for injured parties. All accidents must be reported to us and the police, and the hirer must remain at the scene and follow all directions. The hirer agrees to cooperate with claim procedures for the third party insurance policy taken out by tokyobike.
| ５. | In the event the hirer is unable to complete a hire for unforeseen reasons, they must immediately contact us. The hirer is responsible for the bicycle until it is handed over to the nominated tokyobike personnel (or until instructed to leave it in a designated location). A collection fee will apply.*4 |
| ６. | In the event of a mechanical failure, loss or theft, the hirer must immediately contact us. |
＜Mechanical failure＞
Evidence of intentional damage or improper use will incur a repair charge.
＜Loss or theft＞The hirer is responsible for the bicycle during the hire period. In the event of loss or theft, the hirer agrees to pay a reimbursement fee as stipulated by tokyobike.*5
＜Unauthorised parking＞
In accordance with local by-laws, parking in zones where bicycle parking is prohibited, such as near train stations, may may result in the bicycle’s removal. The hirer is responsible for bicycle recovery and associated costs (recovery and/or transport fees as stipulated by the municipality).
If the hirer is unable to arrange collection, the hirer agrees to pay a reimbursement fee to tokyobike as stipulated in *5.*6
| Additionally, should the loss or theft affect subsequent paid bookings, the hirer agrees to pay the applicable rental fees to cover lost bookings. The loss or theft of bicycle parts and accessories will incur fees as listed in *7. |
| ７. | Making modifications to bicycles that may cause damage, including child seat installation, are strictly not permitted.Wedo not accept responsibility for accidents caused as a result of unauthorised modifications. |
| ８. | Bicycles must be returned by the designated time. Returns on the following day will incur an additional day’s rental fee. |
| ９. | We reserve the right to refuse bookings to hirers deemed unfit for bicycle hire, including those under the influence of alcohol.*8 |
*1 “Five Rules for Cyclist Safety”
①Cyclists are to use the road ‒ cycling on sidewalks is prohibited ②Cycle on the left side of the road (no cycling on the right side of the road) ③Pedestrians have the right of way onsidewalks ‒ cyclists to use the side closest to the road ④Observe safety rules (no cycling under the influence of alcohol, no carrying passengers, cycle in single file, use lights in the dark, obey traffic lights, observe give way signs and check for traffic at crossings) ⑤Wear a helmet
*2 Punctures sustained during hire, or malfunction of properly fitted brakes are not deemed existing mechanical faults
*3 Conditions and exclusions apply, including accidents caused under the influence of alcohol and drugs.
*4 Collection fee: 5,000YEN
*5 50,000YEN/bicycle
*6 In the event the bicycle is recovered after the reimbursement fee has been paid by the hirer, a partial refund will apply. (Any recovery/transport fees and mechanical repair costs will be deducted from the reimbursement fee of 50,000YEN/bicycle).
*7 Key/1,000YEN, Lock/3,000YEN, Light/3,000YEN
*8 Refer to Road Traffic Law Article 65 (prohibiting the operation of vehicles under the influence of alcohol)
